The Alarms API is a service that will generate alerts for configured abnormal conditions. The platform will generate alarms itself, and ingest alarms from other subsystems. Automatically generating an alert allows operators to understand the current condition of the control system, knowing that issues will be brought to their attention automatically.

A single alarm is a state machine, where the transitions are recorded in a log. The state machine is discussed in detail in the document.

The Alarms API consists of two endpoints, alarms and events.

  • Events : The events endpoint is a transaction log of all the transitions in the system
  • Alarms : The alarms contains a list of all currently unresolved alarms in the platform

Working with Alarms

The most common usecase is to synchronise with the alarm system, which has two methods available depending on your requirements.

Synchronise every alarm transition.

  1. Set lastUpdate to 0
  2. Query /events?lastUpdate={lastUpdate}
  3. Process all the alarms
  4. Save the lastUpdate value
  5. Go to 2

Get the current alarms and watch future events.

  1. Query /alarms
  2. Process all the alarms
  3. Save the lastUpdate value
  4. Query /events?lastUpdate={lastUpdate}
  5. Process the alarms
  6. Save the lastUpdate value
  7. Go to 4

Alarm attributes

Querying the alarms or events end point will return alarm events. The details of each property is discussed below


Unique identifier for each alarm transition. Primarily used to identify which alarms are being acknowledged, and for the alarm system to forward acknowledgements to the subsystems. Alarm events (EventID) are acknowledged, not alarms (SourceID) themselves. This to avoid race conditions where an alarm that has recently transitioned can be interacted with before the even is displayed to the operator. EventID is always prefixed by the subsystem.


Unique identifier of the individual alarm state. An alarm can be in only one state at a time. If the system is unmanaged, and an incoming alarm events with new EventIDs will replace the alarm that has the same SourceID. If the system is managed, and an incoming alarm event with new States will replace the alarm that has the same SourceID. SourceID is always prefixed by the subsystem.


Unique identifier of the monitored control point. Primarily used to gather additional metadata. ValueID is always prefixed by the subsystem.


The state is the condition of the alarm The alarm can be in four different states:

State Description
0 (Invalid) Invalid state, transition is ignored
1 (Active) The monitored status is currently in an abnormal condition
2 (Acknowledged) The alarm has been acknowledged
3 (Reset) The monitored status has returned to normal, but has not been acknowledged
4 (Normal) The monitored status has returned to normal, and is not waiting to be acknowledged

Alarm Lifecycle

Alarms are configured to have a certain lifecycle. Depending on the configuration, the Acknowledged and Reset states may be disabled so that operator interaction is not required to clear the alarms.

Lifecycle Code Description
Unmanaged 0 The subsystem is responsible for managing the alarm status. Acknowledging an alarm will be forwarded to the subsystem
ManagedAck 1 The platform will allow operators to acknowledge an alarm, even if the subsystem does not support it
ManagedRst 2 The platform will not allow operators to acknowledge an active alarm, and require an acknowledgement to clear the alarm from the system
ManagedAckRst 3 The platform will allow operators to acknowledge an active alarm, and require an acknowledgement to clear the alarm from the system


Can acknowledge indicates whether the alarm can be acknowledged by the operator. The value depends on the alarm lifecycle.

CanAcknowledge (State) Alarm Lifecycle Description
false (any) Unmanaged No operation
true (any) Unmanaged Alarm acknowledgement is forwarded to the subsystem. The alarm state transition to acknowledged or normal must be sent from the subsystem
true (active) ManagedAck or ManagedAckRst Alarm acknowledged event is generated in the platform
true (reset) ManagedRst or ManagedAckRst Alarm normal event is generated in the platform


The alarms from subsystem can get stuck in certain conditions. For example, if an alarm has been activated, then the subsystem is decommissioned - a reset alarm event may never be generated. In this scenario, an operator must manually resolve the alarm state. Typically this is reserved for operators with high level of permissions.


How to sign up for the API

Before you can sign up for the Alarms API, you must register or login with an Exchange account. Then you can subscribe to the API product in our Shop and you can read about Terms & Conditions. After subscription, you will receive further information on how to access the API including the API Key.

Status of your API consumption will soon be available from the Exchange cockpit

Authentication guide

This API requires 3 keys to authenticate and allow access to the API.

  1. SE Exchange API Subscription Key:

    This key is delivered once the subscription to the API has been approved. This key should be included in all API requests in the Authorization header that looks like the following:

    | Authorization: your_subscription_key

  2. Integrated Management Platform API Account Code

This UUID should be included in the rimpAccount HTTP Header.

  1. Integrated Management Platform API Account Key

    This code should be included in the rimpAPIKey HTTP Header.

Response Codes

We follow the error response format proposed in RFC 7807 also known as Problem Details for HTTP APIs. As with our normal API responses, your client must be prepared to gracefully handle additional members of the response.



400 - Bad Request

Returned when a request is not compliant with the API specification

401 - Unauthorised

Returned when a request authentication is incorrect

403 - Forbidden

Returned when a request authorization is insufficient to meet the request

404 - Not Found

The request is asking for a resource that was not found

429 - Too Many Requests

The client has exceeded the limit of concurrent requests

500 - Internal Server Error

There was a temporary error processing the request


Contact the Exchange support team at exchange.support@se.com.

In your request please :

- mention the involved endpoint

- give the request that generate the error

- copy past any error message you received

- add some screen shot


Authentication is the act of proving an assertion, such as the identify of a computer system user.

Security scheme type API Key
Header parameter name Authorization

In contrast with identification, the act of indicating a person or thing's identity, authentication is the process of verifying that identify.